Happy Customers

This is what some of our happy customers said about the Havilands service –

Tenant: Wendy McPherson - Grange Park, N21

“I will never forget the level of professionalism, courtesy, flexibility, support, reliability and effortless kindness during my whole tenancy.  Wishing you all the very best.   Wendy”

 

Seller: John Nunziata - Southgate, N14

“Havilands offers a professional service of the highest standard. The whole team was very friendly and personable, and each member made the process of buying and selling property feel easy and manageable. Havilands was always there at the other end of a phone call or email, and they have expert knowledge of the market. I would recommend the agency to anyone in need of a service they can trust and rely on”

 

Seller/Buyer: Nadia Banton - Bush Hill Park, EN1

“We just wanted to express our thanks to the Havilands team and, in particular, Katie Thomas who oversaw the sale and purchase of our properties. It wasn’t simply her warmth and efficiency that meant so much to us; it was the fact that she made us feel as if we were her only clients. Selling and buying is a notoriously stressful time and when we were becoming not a little anxious about things ‘going quiet’ at the other end, Katie was always available to enquire and reassure. We highly recommend the team at Havilands”

Buyer: Sarah Olabode - Quaker's Walk, N21

“We wish to thank the Team at Havilands for their profound support throughout the process of buying our family home. The Team worked tirelessly ensuring the process went smoothly. Amazingly, after we bought our family home, the Team at Havilands kept in touch until we settled comfortably without any hiccup. We highly recommend Havilands as an Agent. Thank you”

 

Landlord: Allen Wittert - Springbank, N21

“Professional and incredibly nice to work with, as opposed to high pressure agents on the high streets”

Tenant: Valerie Mussi - Stonard Road, N13

“Erin at Havilands was a delight to liaise with during our search for our new family home. Erin was always very communicative and attentive to our needs above all however, her friendly demeanour made moving home such an easy transition. Thanks again!”

Seller: Jade Colling, PSM Group - Quakers Walk, N21

“Havilands recently sold two new build properties for us. As a Property Development company we deal with Estate Agents regularly and cannot fault the service we received from Andre and the team. They secured buyers for both properties quickly and followed the sales through from start to finish keeping us up to date the whole time and ensuring the whole thing went smoothly and efficiently.  Their professionalism has been outstanding throughout the sale and we would certainly use them again and recommend them to others”

Seller: AM - Woodland Way, N21

“We wish to thank the Team at Havilands for their high level of professional service, knowledge and support throughout the sale of our family home. After 45 years it was a significant transaction for us. They understood and they listened. They kept us updated throughout. We highly recommend Havilands as an Agent.”

Seller: Piers and Stella Rankin - Old Park Ridings, N21

“Dear Havilands Team.  We would like to thank you so much for all you have done in selling our home.  Recommending Havilands would be top of the list to anyone we know looking for an agent. Katie knows exactly what their clients need, frequent updates, quick responses to questions you may have, have buyers in mind who are looking for a house like yours, give you feedback , courteous, friendly, happy and much more. Even in difficult periods they give you confidence that everything will be fine in the end, when you are panicking!  Many thanks to you all once again”

Landlord/Seller: Mrs Rigg - Waterfall Road, N14

“Having been recommend to use Havilands to let and manage the tenancy of our property, we were very pleased with professional expertise letting the property. During the last three years we have found the level of management by the staff to be efficient and helpful, so much that we decided to sell via Havilands and received similar excellent service”

Seller: Theo - Kent Road, N21

“We were extremely happy with the service Havilands provided. We considered using a hybrid/online agent and are so glad we didn’t. We found that nothing beats local knowledge and Havilands clearly know the N21 area perfectly and so we would highly recommend them to our friends. The valuation was spot on and the weekly updates once our property was reserved showed they really care. Having that constant communication between all parties really helped to ensure a smooth process from beginning to end. Also the quality of both the photos and the floor plan provided by Havilands were of the highest standard.  Overall, excellent!  Thanks for all your help”

 

Seller: M Michael - Cheyne Walk, N21

“Many thanks to Katie and all the team at Havilands for dealing with my house sale to efficiently, honestly and professionally.  Having had a bad experience with another local agent, it was refreshing to see that Havilands approach is Vendor led, transparent and totally professional.  I would not hesitate to recommend Havilands for any sale or purchase.”

 

Seller: E. & N. Ali - Green Dragon Lane, N21

“You deserve your place as the number one agent in N21.…your level of service and knowledge has been second to none. In my opinion the benchmark of how an estate agency conducts itself, one that many other estate agents could learn a lot from. Particularly impressed with your honesty, integrity and determination.
… all that was necessary (and often more) to ensure that all parties were satisfied and comfortable whilst keeping a positive and professional outlook.”

Seller: M. Brown - Range Court, N21

“Thank you for all your insight into helping me sell my ‘one of a kind flat’.
We got some great pictures and it made a difference taking your advice on the details.
I had a very firm plan in my mind and you listened to my suggestion and you brought it to life via the golden phone call. There is only one person that could be this much of a natural sales person…”

 

Landlord/Seller: B. Yousef - Station Rd, N21

“Very happy with your service for past 25 years. You have sold, bought and let many properties for me, I am grateful to your good and honest service.”

Seller: N. Wright - Broad Walk, N21

“Thank you for handling the sale of my property so courteously and efficiently.  Before we placed the property on the market we spoke to several local agents but had no hesitation in retaining Havilands as we felt you had the best local knowledge, skills and experience. We also felt you gave “best advice” and took a highly realistic and practical approach. In the event this proved to be an excellent decision on our part.

You sold our home very quickly. You handled the transition through exchange to completion in a highly professional manner. We were delighted with the service we received. Well done.”

Seller: M. Zekayi - Coombehurst Close, EN4

“I would certainly come back to you, knowing all will be well, because you make things happen. From the day that we met  I have felt secure in knowing that you would take care of things. You certainly have. No matter what the obstacles were, you dealt with it. Above all you kept me in touch throughout. Assuring me giving me the attention and comfort that I needed. That is quite rare these days. Your passion and care for your business shines through you. I would certainly come back to you, knowing all will be well, because you make things happen.”

Seller: P & G. - Bush Hill Park, EN1

“We greatly appreciate the hard work and invaluable advice given to us throughout our sale process. Your excellent service, frequent communication and professionalism made our sale process a success.”

Buyer: Patrice - Third Ave, EN1

“I have dealt with many estate agents during my house moves since the early eighties, and you have pressurised and hassled me far less than any of the others. For that I was very grateful. I will definitely contact you if I ever want to sell.”

Tenant: Buyer & Purchaser - N21

“Havilands were in constant communication with us and were very open and honest at every step of the sale and purchase. They always reacted quickly to changes and guided us on what to do next”

Tenant: Maeva and Clément - Wood Green, N22

“Thank you for your professionalism and how you made these two years in London easy responding to any issues in our flat.”