Happy Customers

This is what some of our happy customers said about the Havilands service –

Seller: AM, Woodland Way, N21

“We wish to thank Matt and the Team at Havilands for their high level of professional service, knowledge and support throughout the sale of our family home. After 45 years it was a significant transaction for us. They understood and they listened. They kept us updated throughout. We highly recommend Havilands as an Agent.”

Seller: Piers and Stella Rankin, Old Park Ridings, N21

“Dear Havilands Team.  We would like to thank you so much for all you have done in selling our home.  Recommending Havilands would be top of the list to anyone we know looking for an agent. Matt and Katie know exactly what their clients need, frequent updates, quick responses to questions you may have, have buyers in mind who are looking for a house like yours, give you feedback , courteous, friendly, happy and much more. Even in difficult periods they give you confidence that everything will be fine in the end, when you are panicking!  Many thanks to you all once again”

Landlord/Seller: Mrs Rigg, Waterfall Road, N14

“Having been recommend to use Havilands to let and manage the tenancy of our property, we were very pleased with professional expertise letting the property. During the last three years we have found the level of management by the staff to be efficient and helpful, so much that we decided to sell via Havilands and received similar excellent service”

Seller: Theo, Kent Road, N21

“We were extremely happy with the service Havilands provided. We considered using a hybrid/online agent and are so glad we didn’t. We found that nothing beats local knowledge and Havilands clearly know the N21 area perfectly and so we would highly recommend them to our friends. The valuation was spot on and the weekly updates once our property was reserved showed they really care. Having that constant communication between all parties really helped to ensure a smooth process from beginning to end. Also the quality of both the photos and the floor plan provided by Havilands were of the highest standard.  Overall, excellent!  Thanks for all your help”


Seller: M Michael, Cheyne Walk, N21

“Many thanks to Valentina, Matt, Katie and all the team at Havilands for dealing with my house sale to efficiently, honestly and professionally.  Having had a bad experience with another local agent, it was refreshing to see that Havilands approach is Vendor led, transparent and totally professional.  I would not hesitate to recommend Havilands for any sale or purchase.”


Seller: E. & N. Ali, Green Dragon Lane, N21

“You deserve your place as the number one agent in N21.…your level of service and knowledge has been second to none. In my opinion the benchmark of how an estate agency conducts itself, one that many other estate agents could learn a lot from. Particularly impressed with your honesty, integrity and determination.
… all that was necessary (and often more) to ensure that all parties were satisfied and comfortable whilst keeping a positive and professional outlook.”

Seller: L. Chadwick, Edenbridge, EN1

“From the moment we met Matt, he impressed us with his honesty, humour, professionalism and expert advice. He helped us ensure our house looked the best it could be for the photos as well as on the open day (even sweeping up the front drive himself), and he was with us through every viewing. Matt has helped us through what has turned out to be a complicated, emotional process and know we wouldn’t have ended up selling our house without his advice and support.”

Seller: M. Brown, Range Court, N21

“Thank you for all your insight into helping me sell my ‘one of a kind flat’.
We got some great pictures and it made a difference taking your advice on the details.
I had a very firm plan in my mind and you listened to my suggestion and you brought it to life via the golden phone call. There is only one person that could be this much of a natural sales person…”


Landlord/Seller: B. Yousef, Station Rd, N21

“Very happy with your service for past 25 years. You have sold, bought and let many properties for me, I am grateful to your good and honest service.”

Seller: N. Wright, Broad Walk, N21

“Thank you for handling the sale of my property so courteously and efficiently.  Before we placed the property on the market we spoke to several local agents but had no hesitation in retaining Havilands as we felt you had the best local knowledge, skills and experience. We also felt you gave “best advice” and took a highly realistic and practical approach. In the event this proved to be an excellent decision on our part.

You sold our home very quickly. You handled the transition through exchange to completion in a highly professional manner. We were delighted with the service we received. Well done.”

Seller: M. Zekayi, Coombehurst Close, EN4

“I would certainly come back to you, knowing all will be well, because you make things happen. From the day that we met  I have felt secure in knowing that you would take care of things. You certainly have. No matter what the obstacles were, you dealt with it. Above all you kept me in touch throughout. Assuring me giving me the attention and comfort that I needed. That is quite rare these days. Your passion and care for your business shines through you. I would certainly come back to you, knowing all will be well, because you make things happen.”

Seller: P & G., Bush Hill Park, EN1

“We greatly appreciate the hard work and invaluable advice given to us throughout our sale process. Your excellent service, frequent communication and professionalism made our sale process a success.”

Buyer: Patrice, Third Ave, EN1

“I have dealt with many estate agents during my house moves since the early eighties, and you have pressurised and hassled me far less than any of the others. For that I was very grateful. I will definitely contact you if I ever want to sell.”

Seller: B.H., Third Ave, EN1

“We had been struggling to sell our home through an online agency, when we decided to use Havilands. Your professional approach meant that we were able to sell our home very quickly; having the same point of contact was crucial for us. Matt gave a lot of his personal time to ensure that we were always updated with our viewings and once our property had sold, he ensured we were kept in the loop. Havilands really have provided an excellent level of service.”

Tenant: Buyer & Purchaser - N21

“Havilands were in constant communication with us and were very open and honest at every step of the sale and purchase. They always reacted quickly to changes and guided us on what to do next”

Tenant: Maeva and Clément, Wood Green, N22

“Thank you for your professionalism and how you made these two years in London easy responding to any issues in our flat.”